Shoplifting costs retailers millions every year. A few smart choices make your store a lot less attractive to thieves.
Shoplifting is rarely impulsive. Thieves choose stores where the risk of being caught is low and supervision is limited. The good news: that is exactly where you, as a retailer, can make a difference — often without big investments.
How to raise the risk of getting caught
- Visible supervision. A recognisable guard or host at the entrance already deters many.
- A clear layout. Low shelving and good sightlines leave little room to act unnoticed.
- Deliberate camera use. Place cameras at high-risk spots and make it clear someone is watching.
- Attention to the customer. Staff who greet everyone give thieves the feeling of being seen.
The role of trained staff
Technology helps, but people make the difference. Our guards recognise suspicious behaviour, act calmly and correctly, and know exactly where the legal limits lie during a detention. That prevents escalation and reputational damage.
A tailored plan, together
Every store is different. We are happy to look at your situation and design an approach that fits your format and budget.
Request advice with no obligation and make your store safer.
